My card or Apple Pay deposit failed

Common reasons that a card, Apple Pay, or Google Pay deposit fails, and what to do.

Most card failures come from the bank, not from Legend. Try these fixes.

ReasonWhat to do
Your bank blocks crypto paymentsCall your bank and ask it to allow the payment, or use a different card
The billing address or ZIP code is wrongEnter the address that your bank has for the card
The card is a prepaid or virtual cardUse a Visa or Mastercard debit or credit card
The amount is outside the limitCard: $25 minimum. Apple Pay and Google Pay: $25–$500
Your location is not supportedUse crypto. Apple Pay and Google Pay are US only
Your bank asked for authentication and it timed outTry again and approve the payment in your banking app

If a payment failed but your bank shows a charge, read My bank charged me, but the deposit did not arrive.

Related: Deposit with a debit card, Apple Pay, or Google Pay · Deposit crypto

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