Most card failures come from the bank, not from Legend. Try these fixes.
| Reason | What to do |
|---|---|
| Your bank blocks crypto payments | Call your bank and ask it to allow the payment, or use a different card |
| The billing address or ZIP code is wrong | Enter the address that your bank has for the card |
| The card is a prepaid or virtual card | Use a Visa or Mastercard debit or credit card |
| The amount is outside the limit | Card: $25 minimum. Apple Pay and Google Pay: $25–$500 |
| Your location is not supported | Use crypto. Apple Pay and Google Pay are US only |
| Your bank asked for authentication and it timed out | Try again and approve the payment in your banking app |
If a payment failed but your bank shows a charge, read My bank charged me, but the deposit did not arrive.
Related: Deposit with a debit card, Apple Pay, or Google Pay · Deposit crypto