Most deposits arrive in 1–3 minutes. Bitcoin can take about 30 minutes, and card payments can take a few minutes more. If your deposit is late, do these checks in this sequence.
- Wait 10 minutes. Network congestion can delay a deposit.
- Look at your transfer history. Open your Profile, then open Transfers. A deposit that is in progress shows its current step, for example Bridging to Hyperliquid.
- Make sure that the transaction is confirmed. Find the transaction in your wallet or exchange history. Open it on the block explorer for that network, and make sure that its status is Success.
- Make sure that the network and token match. The network that you sent on must be the same as the network that you selected on Legend. Read I sent the wrong token or used the wrong network.
- Make sure that the amount is at least $20. Smaller deposits may not be credited.
- Look at your available balance. If you have open positions, a new deposit can go to margin first. Read My balance is $0 after a deposit.
Still missing?
Contact support and give us:
- The transaction hash (the ID of the transfer)
- The network and the token
- The amount and the time that you sent it
- Your Legend wallet address
Related: Card or Apple Pay deposit failed · My bank charged me, but the deposit did not arrive